Staff profiles

Our dedicated team of access experts offer a variety of services, from training to access audits and access design appraisals. The multi-national CAE team includes:

Jean Hewitt, Director

Jean has over 15 years’ experience working as an access specialist in the public, private and voluntary sectors, and has been an NRAC consultant since 2003.

She conducts design appraisals and access audits of commercial, non-commercial and listed buildings. Jean has led several research projects, including access to further education premises, sensory access in higher education, and has conducted her own research into assisted evacuation via stairways, which she teaches in the IOSH Fire Safety and Disability course at CAE.

As CPD officer of the London Region of the Access Association for many years, Jean has developed and regularly teaches another IOSH (Institute of Occupational Safety and Health) licensed course in addition to a number of CPD workshops pertaining to inclusive design.

Jean is a Chartered Surveyor by background, has an MSc in Facility & Environment Management (UCL) and a degree in Inclusive Environments (Reading University). She is active on both the BSI B/559 and BS 8300 committees concerning “Access to Buildings.”

Michelle Horn, Inclusive Environments Specialist

Michelle brings over 15 years’ experience in inclusive design, including practical planning in housing, listed building, commercial building, hospital and student housing projects. Having previously worked in Local Authority Building Control and a number of regeneration schemes, she has expertise in technical legislation and access standards.

She has recently co-authored the 3rd edition of the Wheelchair Accessible Design Guide and co-designed delivers CAE’s Accessible Housing: Category 3 – Wheelchair User Dwellings course. She also works on a range of access consultancy projects, including access audits and design appraisals.

Michelle is an active member of the London and South East regions of the Access Association, is on the judging panel of the Selwyn Goldsmith Award for Universal Design and represents CAE on the BS8300 committees.

Jacqui Smith, Access Advisor

Jacqui is an Occupational Therapist by background with 14 years’ experience in disability, predominantly working with disabled children. She specialises in housing accessibility and offers housing design appraisals. She has also worked extensively in a variety of settings including community health services, schools, and hospice care.

Using her technical expertise, Jacqui developed and co-leads the Accessible Housing: Category 3 – Wheelchair User Dwellings course, and also conducts access audits of public and commercial buildings.

Teresa Rumble, Project Manager

Teresa has a design background and holds a postgraduate degree in Gender and Society and a City and Guilds qualification in Garden Design.

Her career background includes 14 years of temporary exhibition and permanent gallery design work at the British Museum in London. Teresa has applied her design skills and diplomacy in a range of team leadership and project management roles.

Sarah Lindeman, Access Advisor (Access & Sustainability Advisory Service)

Sarah offers free guidance to London-based charities seeking to make their premises more accessible and services more inclusive.

She offers one-to-one support with applications for the City Bridge Trust’s Access Audit and Capital Costs grants. This includes visiting charities’ premises, helping to prioritise the costs of accessible building works, and connecting charities with resources for inclusive service provision.