Staff profiles

Our dedicated team of access professionals offer a variety of services, from training to access audits and access design appraisals.

The multi-national CAE team includes:

Jean Hewitt, Director

Jean has over 18 years’ experience working as an access specialist in the public, private and voluntary sectors, and has been an NRAC consultant since 2003.

She conducts design appraisals and access audits of commercial, non-commercial and listed buildings. Jean has led several research projects, including access to further education premises, sensory access in higher education, and has conducted her own research into assisted evacuation via stairways, which she teaches in the IOSH Fire Safety and Disability course at CAE.

Jean has developed and regularly delivers a range of courses include  another IOSH (Institute of Occupational Safety and Health) licensed course in addition to a number of CPD workshops pertaining to inclusive design.

Jean is a Chartered Surveyor by background, has an MSc in Facility & Environment Management (UCL) and an MSc in Inclusive Environments (Reading University). She is active on the BSI B/559 committee “Access to Buildings” and is an Honorary Senior Lecturer at UCL.

Michelle Horn, Inclusive Environments Specialist

Michelle brings over 15 years’ experience in inclusive design, including practical planning in housing, listed building, commercial building, hospital and student housing projects. Having previously worked in Local Authority Building Control and a number of regeneration schemes, she has expertise in technical legislation and access standards.

She has recently co-authored the 3rd edition of  Habinteg’s Wheelchair Accessible Design Guide and co-designed delivers CAE’s Wheelchair Accessible Housing: Building Regulations, Approved Document M Category 3 course. She also works on a range of access consultancy projects, including access audits and design appraisals.

Michelle is an active member of the London and South East regions of the Access Association, is on the judging panel of the Selwyn Goldsmith Award for Universal Design and represents CAE on the BS8300 committees.

Jacquel Runnalls, Inclusive Environments Specialist

Jacquel has many years of experience overseeing the design and provision of wheelchair accessible housing, including her Masters Dissertation which considered Post Occupancy Evaluation and resident feedback of new build wheelchair accessible housing. She has an MSc in Accessibility and ​Inclusive Environments and a ​very good understanding of a wide spectrum of impairments, informed through her extensive background working as a​ Housing Occupational Therapist.

She is a member of the Royal College of Occupational Therapists – Specialist Section in Housing, Co-opted Lead on Access and Inclusive Design and  provides feedback on UK wide consultations and involved in various working groups including; member of accessibility working group for the technical housing standards review, co-author of Habinteg’s Wheelchair Accessible Design Guide 3rd edition and member of B/559 Committee updating BS8300.

Jacquel regularly undertakes design appraisals and audits and is also a leading specialist on accessible housing.

Jacqui Smith, Access Advisor

Jacqui is an Occupational Therapist by background with 14 years’ experience in disability, predominantly working with disabled children. She specialises in housing accessibility and offers housing design appraisals. She has also worked extensively in a variety of settings including community health services, schools, and hospice care.

Jacqui recently co-authored the 3rd edition of Habinteg’s Wheelchair Accessible Design Guide. Using her technical experience, she has developed and co-leads the Wheelchair Accessible Housing: Building Regulations, Approved Document M Category 3 course, and also conducts access audits of public and commercial buildings.

Teresa Rumble, Access Advisor

Teresa has a design background and holds a postgraduate degree in Gender and Society and a City and Guilds qualification in Garden Design.

Her career background includes 14 years of temporary exhibition and permanent gallery design work at the British Museum in London. Teresa has applied this experience to advising on the creation of inclusive visitor experiences.  She undertakes access audits and design appraisals as well as managing project outputs for the CAE team. She has audited both heritage and modern buildings and well as external greenspace.

Sarah Lindeman, Access Advisor (Access and Sustainability Advisory Service)

Sarah manages the Access and Sustainability Advisory Service (ASAS) based at CAE which provides free advice to London-based charities seeking to make their premises more accessible and services more inclusive.

She offers one-to-one support with applications for the City Bridge Trust’s Access Audit and Capital Costs grants via ASAS. This includes visiting charities’ premises, helping to prioritise the costs of accessible building works, and connecting charities with resources for inclusive service provision.

Sarah has delivered training on inclusive design and is currently developing training and working on a guidance publication on accessibility and Inclusive service provision for the charity sector. She is an active member of the Access Association, City of London Access Group and regularly attends public events to promote access and Inclusion.