Making goods and services accessible disabled customers

£7.50

This guide discusses a range of customer service issues, including the provision of staff assistance to disabled customers, payment procedures, staff training and communications, all of which impact on the quality and effectiveness of good customer service.

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This guide discusses a range of customer service issues, including the provision of staff assistance to disabled customers, payment procedures, staff training and communications, all of which impact on the quality and effectiveness of good customer service.

Please note:

We charge 10% postage and packing. UK postage only, contact us for overseas orders.