Discover the key requirements for creating accessible urban environments through navigation, orientation and way‑finding strategies.
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Course outline
In this interactive workshop we will explore:
- How different experiences shape the way people navigate and interact with the world around them.
- Guidance, standards, and best practices to create and manage safe, welcoming, and accessible urban outdoor spaces.
- Clear communication and accessible wayfinding to support independent access in unfamiliar environments.
- Transforming spaces and improving safety with visual contrast and lighting.
- Effective signage – designs that grab attention, guide people, and reduce confusion.
- How to use tactile paving correctly, ensuring it supports users while keeping spaces intuitive for all.
- Architecture and urban design that combine accessibility and creativity.
- Real-world examples of great design and missed opportunities – what does and doesn’t work in outdoor spaces.
- Group discussion and exercises using case studies.
About the trainer
Caroline is an NRAC-accredited access consultant with 25 years’ experience providing inclusive design advice across built, external, and transport environments. She is part of the British Standards 
Institute’s Consumer and Public Interest Network (BSI CPIN), and also serves as Vice-President of the Access Association and as a nominated expert on European and international standards committees for inclusive design.
For more information
See the Inclusive Urban Design: Wayfinding and Navigation Principles course webpage for more details about the course.