CAE Team

We have a dedicated team of in-house and external access professionals to offer a variety of services, from training to access audits and access design appraisals.

Photo of CAE team members

In-house CAE Team (L-R) : Jacqui Smith, Sarah Lindeman, Michelle Horn & Teresa Rumble

Michelle Horn, Inclusive Environments Specialist

Michelle brings over 18 years’ experience in inclusive design, including practical planning in housing, listed building, commercial building, hospital and student housing projects. Having previously worked in Local Authority Building Control and a number of regeneration schemes, she has expertise in technical legislation and access standards.

She has recently co-authored the 3rd edition of  Habinteg’s Wheelchair Accessible Design Guide and co-designed delivers CAE’s Wheelchair Accessible Housing: Building Regulations, Approved Document M Category 3 course. She also works on a range of access consultancy projects, including access audits and design appraisals.

Michelle is an active member of the London and South East regions of the Access Association, is on the judging panel of the Selwyn Goldsmith Award for Universal Design and represents CAE on the BS8300 committees.

Jacqui Smith, Access Advisor

Jacqui is an Occupational Therapist by background with 14 years’ experience in disability, predominantly working with disabled children. She specialises in housing accessibility and offers housing design appraisals. She has also worked extensively in a variety of settings including community health services, schools, and hospice care.

Jacqui recently co-authored the 3rd edition of Habinteg’s Wheelchair Accessible Design Guide. Using her technical experience, she has developed and co-leads the Wheelchair Accessible Housing: Building Regulations, Approved Document M Category 3 course, and also conducts access audits of public and commercial buildings.

Teresa Rumble, Access Advisor

Teresa has a design background and holds a postgraduate degree in Gender and Society and a City and Guilds qualification in Garden Design.

Her career background includes 14 years of temporary exhibition and permanent gallery design work at the British Museum in London. Teresa has applied this experience to advising on the creation of inclusive visitor experiences and environments.  She undertakes access audits and design appraisals as well as managing project outputs for the CAE team. She has audited both heritage and modern buildings as well as external greenspace.

Sarah Lindeman, Access Advisor (Access and Sustainability Advisory Service)

Sarah manages the Access and Sustainability Advisory Service (ASAS) based at CAE which provides free advice to London-based charities seeking to make their premises more accessible and services more inclusive. This includes one-to-one assistance for charities with City Bridge Trust’s Access Audit and Capital Cost grant applications such as prioritising the costs of accessible building works and connecting charities with resources for inclusive service provision.

Sarah has delivered training on inclusive design and is currently developing training and working on a guidance publication on accessibility and Inclusive service provision for the charity sector. She also has experience conducting workplace assessments and strategy in relation to accessibility and Equality Act legislation. Sarah has also led research involving consultation of people with disabilities to gain qualitative information and detailed user feedback.

Sarah is an active member of the Access Association, Inclusive Hotels Network (IHN), City of London Access Group (CoLAG), England’s Inclusive Tourism Action Group (EITAG) and regularly attends public events to promote access and Inclusion.