Overview
This course will help participants to recognise the key factors required for accessible pedestrian environments and improve understanding of the requirements relating to navigation, orientation and way‑finding to enhance the accessibility of external urban environments.
Course outline
In this interactive workshop we will explore:
- How different experiences shape the way people navigate and interact with the world around them.
- Design guidance, standards, and best practices that ensure urban environments can be safely used by all pedestrians.
- How clear communication and easy wayfinding help users feel confident and independent in unfamiliar environments.
- Proper use of visual contrast and lighting to transform spaces, making them easier and safer for everyone to use.
- Effective signage – designs that grab attention, guide people easily, and reduce confusion.
- How to use tactile paving in the right way, ensuring it supports people who rely on it while keeping spaces intuitive for all.
- Examples of architecture and urban design that bring accessibility and creativity together.
- Differences between great design and missed opportunities, with real-world examples of what works – and what doesn’t – in outdoor spaces.
Through group exercises and discussion, participants will share ideas, ask questions, and reflect together, building confidence and a stronger understanding of how urban outdoor spaces can be designed and managed to be safer, more welcoming, and more accessible for a range of users.
Course dates
Live online via Zoom:
- Wednesday 23rd September 2026, 10:30am to 4pm – Book Now
Cost
The course fee is £375.
About the trainer
Caroline Lewis is an NRAC-accredited access consultant with 25 years’ experience providing inclusive design advice across built, external, and transport environments. 
Caroline is part of the British Standards Institute’s Consumer and Public Interest Network (BSI CPIN), and sits on the committee which prepares the BS8300 ‘Design of an accessible and inclusive built environment’ as well as Fire Risk Assessment and Competence Frameworks. She also serves as Vice-President of the Access Association and as a nominated expert on European and international standards committees for inclusive design.
Further information
Please contact us if you have any additional questions or require more information about this course.
Disclaimer
The Centre for Accessible Environments reserves the right to change, postpone or cancel any event with reasonable notice. Please do not confirm or finalise any travel arrangements or accommodation bookings until you have been given confirmation by the CAE that the course will go ahead as planned. In case of force majeure, CAE have the right to alter or cancel the event without prior notice, however a notice of the occurrence shall be given by CAE as soon as reasonably possible.