Free expert support for London charities and community organisations to create accessible, inclusive spaces and services. Whether you run a community centre, theatre, museum, heritage site, sports facility or local hub, we’ll help you remove the barriers that prevent disabled and older people from taking part.
London Inclusive Communities is a fully funded service from CAE, designed to help charities, voluntary groups and community organisations create more inclusive, accessible spaces and services. This programme is funded by City Bridge Foundation, London’s biggest independent charity funder, and builds on CAE’s expertise in inclusive design and carries on the work of the Access and Sustainability Advice Service which ended in April 2026.
Access and inclusive design support
Are you a charity, voluntary or community organisation in London? We provide free expert support to help you create accessible, inclusive spaces and services, see below .
Free Training
Delivered by industry-leading inclusive design specialists, our free to attend Shaping Inclusive Spaces webinar series shares tips for developing inclusive environments and making spaces accessible to all. Our webinars would improve your disability access awareness and explore the principles of inclusive design and best practice in the field. To book secure a bursary to attend a webinar for free please email communities@cae.org.uk
Topics include:
- Disability Awareness & Inclusion
- Introduction to Digital Accessibility
- Accessible Office Spaces
- Accessible High Streets
- Design and Neurodiversity
The range of subject areas covered in this series and further information on the free webinars can be found in CAEs’ events calendar on our website.
Access audits of your building
We offer a free audit of your building and external environment (gardens, parking etc), and provide recommendations aligned with legislation and best practice to make your building easier to access and travel around for disabled people.
For a free access audit please complete our online application form. Please let us know if you require the audit application form in an alternative format.
Design and access technical advice
Specialist guidance on refurbishments, new builds and existing spaces, including design reviews, inclusive environments, and accessible communication. CAE can help you identify key areas that may need improving by:
- Assessing the new designs for the refurbishment or new build with an access design appraisal
- Providing advice on making events and activities inclusive
- Making recommendations on using accessible language
- Reviewing signage and interior features.
- Review information for an event.
For advice and support please email us with your query here communities@cae.org.uk
Eligibility
To be able to access support from London Inclusive Communities your organisation must meet the following criteria:
- Based in London
- Be a registered charity, voluntary organisation or community interest company (CIC)
- Own or lease the building
- Provide community-based services
- Priority may be given to organisations with limited financial capacity, particularly those with an annual turnover of under £1 million.
Religious organisations can apply, but they must show that their services extend beyond religious activities and deliver wider community benefits.
